For those of you who are already bookmakers or agents, or are merely interested in becoming a better Bookie; we advise that your current Pay Per Head service should be providing at least the following tools in order for you to be able to manage your business accordingly; a user-friendly website, a unique 800 telephone number for your players to call in to place bets, full access to your players' accounts, a complete Agents reporting section just to mention a few.
Additionally, one of the most important "must have's" a Pay Per Head Solution should provide an Agent and his players is top-quality, well-trained customer support representatives who are able to assist you promptly, while being accurate at solving issues or situations that may arise during the wagering process. This staff should be available to you and your players 24/7/365 via telephone, live help and e-mail and preferably, they should be multi-lingual in the case some of your players speak foreign languages.
As an added benefit to you and your business it is a need to look for a "Pay Per Head Service" that is fully equipped with the latest in technology innovations as: high-end servers, firewall equipment, strong redundancy for better telephone and internet connections (bandwidth) and cloud hosting solutions. For example, Team Pay Per Head services is very well known for its reliability, as they spend thousands of dollars making sure their agents' business run smoothly at all times.
We know it is not an easy task but be sure to do your homework when it comes to choosing your Pay Per Head Service as you and your players deserve to have the best experience while wagering on favorite sporting events.